Privacy

Effective Date: May 1, 2026

At Lisa Cain Design LLC., we value your privacy as much as we value thoughtful design. This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have regarding your information.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect
When you contact us through our website, we may collect information you voluntarily provide, including your name, email address, phone number, company name, and any information you choose to include in your message.

We also collect certain technical information automatically when you browse our website, such as your browser type, device information, IP address, pages visited, referring website, and general usage statistics. This information helps us better understand how our website is used and how we can improve it.

How We Use Your Information
Information we collect may be used to:

  • Respond to inquiries and project requests

  • Communicate with you regarding our services

  • Improve our website and user experience

  • Monitor website performance and security

  • Understand visitor behavior through analytics

  • Send occasional marketing or company updates if you have chosen to receive them

We do not sell, rent, or trade your personal information.

Cookies, Analytics, and Third-Party Services
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

We use Google Analytics to better understand how visitors interact with our website. The information collected is used in aggregate to help improve our website and services and is not intended to personally identify individual visitors.

We may also use trusted third-party service providers to support essential website functionality, such as processing contact form submissions, managing email communications, or providing interactive website features. These providers process information only as necessary to perform their services and maintain their own privacy and security practices.

Where required by applicable law, you will be given the opportunity to accept or decline non-essential cookies.

Data Retention
We retain personal information only as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, comply with legal obligations, and protect our legitimate business interests.

If you become a client, certain information related to your project may be retained as part of project files, contracts, invoices, communications, backups, and support documentation.

Data Security
Keeping your information secure is important to us. We use reasonable administrative, technical, and organizational safeguards designed to protect the information you share with us. While no method of transmitting or storing information over the internet can be guaranteed to be completely secure, we continually work to maintain appropriate security practices throughout our business.

Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of your personal information, as well as the right to object to certain processing activities where permitted by law.

California residents may have additional rights under applicable state privacy laws.

International Visitors
Lisa Cain Design LLC serves clients throughout the United States, however, our website may be accessed by visitors from other countries. By using this website, you understand that your information may be transferred to and processed in the United States.

Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page along with the revised Effective Date.